Shipping & Returns

Shipping Methods

All orders will usually be shipped within 2 business days.

US customers: Shipment will be made by USPS Priority Mail.
International customers from other countries: Shipment will be made by USPS Global Priority Mail or USPS Air Mail, depending on the destination country.

Shipping/Handling Fee

For US domestic shipping:
      USPS First Class Mail:
            1-5 items: $5.00.
            More than 5 items: $7.00.
      USPS Priority Mail: $7.00.

For USPS Global Priority Mail:
      1-20 items: $35.00.
      21-40 items: $56.00.
      More than 40 items: $76.00.

For International Air Mail:
      Less than 11 items: First item $15.00. Each additional item $2.00.
      More than 11 items: Same price as USPS Global Priority Mail.

Return Policy

If you are not completely satisfied with your purchase, you may return the merchandise within 7 days of receipt and, if the return is not damaged, it will be refunded. However shipping/handling fees are NOT refundable. is NOT responsible for any damages or losses cause due to mishandling, misuse, or improper use of the product(s). Obtain a return authorization number and send a copy of your order confirmation with your return to ensure you receive the proper credit or refund. Customer is responsible for shipping charges on any returned items. If asking for an exchange, customer is also responsible for shipping charges on the exchanged items.

Shipping & Returns

I was very pleased with my order. The delivery was prompt and the stones were beautiful.I will definately order more beads at Susie`s Beads.

I have been ordering from Susie's Beads for over 3 years. I am always satisfied with the quality, variety, prices and prompt service. I especially appreciate the discounts for purchases over $100 or more. The website is also quite easy and straightforward to navigate in comparison to others I have visited. I will continue to order from them and wouldn't hesitate to recommend them!